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Sun SharedShell
Multi-User Terminal with Collaboration Features
Sun SharedShell is a terminal program that enables multiple users to work
together even though they may be in different geographic locations and
behind firewalls. It is designed for engineers or system administrators who
are engaged in remote troubleshooting over the phone. SharedShell
makes it possible to see what is happening on a remote computer, point to
items in the terminal window, draw in the window, and enter commands if
the remote participant grants permission.
Below is a snapshot of a SharedShell conference in action.
The SharedShell conference illustrated
above includes three participants. Each is listed in the legend in the upper
left, along with a color. Nicole, the host of the conference, is shown in
black. Bo and John, in red and blue, are connected to Nicole's computer. All
typing, drawing, and output is in a user's color to indicate which user
performed which actions.
A message near the center of the terminal indicates that the access permissions
were changed from View to Execute after the conference started. This allows
John and Bo to both type and execute commands on Nicole's computer. You can
also see that all three users have collaborated to create the drawing on the
right. Notice that Nicole can see Bo and John's telepointers. Bo is pointing
to the diagram and John is pointing out, towards the bottom of the screen, that
Nicole's kill command did not work because she typed in the incorrect process
ID number. When the screen scrolls, the circle around "968" will remain
synchronized with the text.
For more information about SharedShell, refer to
"SharedShell: A Shared Terminal for
Collaborative System Administration."
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