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John C. Tang

I work in the Network Communities group in Sun Microsystems Laboratories. My research interests are focused on understanding the needs of users to shape the design of technology to support collaboration. I like to apply a mix of qualitative (video-based observation, interviews, surveys to collect user perceptions) and quantitative (usage logs) methods to understand how people currently use technology and how to design new technology to improve their work. Currently I've been focusing on interfaces for distributed groups to share awareness information to help coordinate contact.

Selected Publications

Piazza/Encounters -- task-based proximity interfaces

Montage -- interface for desktop video conferencing

Desktop Video Conferencing

Shared Drawing Prototypes and Studies

  • Tang, John C. and Scott L. Minneman, "VideoDraw: A Video Interface for Collaborative Drawing", Proceedings of the Conference on Computer Human Interaction (CHI) `90, Seattle, WA, April 1990, pp. 313-320.
  • Tang, John C. and Scott L. Minneman, "VideoDraw: A Video Interface for Collaborative Drawing", ACM Transactions on Information Systems, Vol. 9, No. 2, April 1991, pp. 170-184.
  • Tang, John C. and Scott L. Minneman, "VideoWhiteboard: Video Shadows to Support Remote Collaboration", Proceedings of the Conference on Computer Human Interaction (CHI) `91, New Orleans, LA, April/May 1991, pp. 315-322.
  • Tang, John C., "Findings from Observational Studies of Collaborative Work", International Journal of Man-Machine Studies, Vol. 34, No. 2, February 1991, pp. 143-160. Reprinted: Computer-supported Cooperative Work and Groupware, Saul Greenberg (Ed.), London: Academic Press, 1991, pp. 11-28

Background

I joined Sun in 1990, and have worked in a variety of different groups within Sun over the years. I started in the COCO group (which stood variously for Conferencing and Collaboration or Collaborative Computing). When the COCO group was part of Sun Labs, I studied and helped design a desktop video conferencing prototype, which informed the design of the SunSolutions product ShowMeTM WhiteboardTM. ShowMe Whiteboard isn't available any more, but much of the functionality can be found in the current SunForumTM product. After the COCO group moved into SunSoft, I worked on the Montage project, which provided a novel interface to desktop audio-video glances, and integrated computer-mediated communication tools into one interface. The design of Montage was informed by our experience using the desktop video conferencing prototype, and once we designed and built Montage, we deployed and studied how it was used in a distributed team at Sun. Then, the group worked on the Piazza project, which didn't get fully implemented before we got re-organized into JavaSoft.

At JavaSoft, I worked on the HotJavaTM Views product--JavaTM-based clients for e-mail, calendar, address book, and web browsing. My main interest was collecting end user and customer requirements to shape the design of future versions of Views. I also worked on a web-based interface for the administration package of Views.

In 1998, I returned to Sun Labs on the Network Communities project, working with Nicole Yankelovich and Bo Begole. We're interested in applying technology to support distributed work groups.

Before joining Sun, I worked at Xerox PARC on a variety of tools to support shared drawing activity (VideoDraw, VideoWhiteboard, VideoCom, Liveboard). In 1998, I was also a guest researcher at NIST (National Institute of Standards and Technology), working on the Manufacturing Collaboratory project. I'm active in the research community, and have contributed papers and served on ACM conference committees for CHI and CSCW. I received my B.S., M.S., and Ph.D. degrees in the Design Division of the Mechanical Engineering Department at Stanford University.

Personal Interests

I enjoy playing the piano and acoustic guitar. I also enjoy playing ultimate frisbee, and organize a weekly informal game for those in the Palo Alto area.

Contact Information

John.Tang@stanfordalumni.org
(650)336-1021
(650)691-0893(fax)
Sun Microsystems, Inc.
2600 Casey Avenue, MTV29-230
Mountain View, CA 94043
USA

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