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Isaacs, E.A., Morris, T. and Rodriguez, T.K., 1994, "Iterative Design of a Collaborative Application: A Case Study ," Preprints of the Workshop on Software Engineering and Human-Computer Interaction: Joint Research Issues, Sorrento, Italy, pp. 119-121.
A PostScript version of this paper is available.

Abstract

Developing usable software applications can be difficult because the goals of software engineers and human interface engineers often conflict. Our group used a process that reduced the workload of the software engineers and yet produced a particularly usable and well-engineered application. This process included designing the UI before coding, developing the application's user interface in a UI builder, and regularly testing the application with users under realistic conditions. This latter point was an important achievement because it is critical and yet particularly difficult to test collaborative applications. Carrying out these activities enabled the software engineers and human interface engineers to work closely together as a cooperative team because everyone was able to contribute valued components to the effort.